Effective Date
Effective date: August 27, 2026.
Information You Provide
When you submit a contact form, service request, booking request, payment question, support request, or similar message, Dulyfixed may receive the information you choose to provide. This may include your name, email address, phone number, business name, website, request type, subject, project details, timeline, selected service, and message.
How Information Is Used
Dulyfixed uses submitted information to respond to questions, review project needs, discuss services, provide support, coordinate bookings, handle approved invoices or payment questions, deliver requested resources, maintain business records, and protect the website from misuse.
Cookies and Basic Technical Data
The website may use cookies or session cookies for basic site functions, form protection, security, and preference handling. The old Dulyfixed website also stated that cookies may be used to analyze website traffic and optimize the website experience, with data aggregated with other user data.
Server logs, security tools, hosting systems, or analytics tools may collect basic technical information such as IP address, browser type, device information, pages visited, referring pages, request times, and error information. This information is used for security, troubleshooting, performance review, and website improvement.
Security and Form Protection
Dulyfixed uses reasonable security-minded practices for the website and forms, including form verification and spam protection. No website, hosting system, or email communication can be guaranteed completely secure, so visitors should not submit passwords, full payment card numbers, private account tokens, or highly sensitive personal information through the contact form.
Embedded Media and Third-Party Links
Some pages may include embedded media, videos, links, music platforms, social platforms, payment providers, hosting providers, or other third-party services. Those services may collect or process information according to their own privacy policies and settings. Dulyfixed is not responsible for the privacy practices of third-party websites or platforms.
Payments, Accounts, Downloads, Bookings and Service Records
If Dulyfixed uses third-party payment providers or account-related tools for approved work, invoices, orders, downloads, bookings, or support records, those providers may process the information needed to complete the requested service. Do not send full payment card data through the contact form.
Information Sharing
Dulyfixed does not sell contact form submissions. Information may be shared when needed to respond to a request, provide a service, work with a hosting, payment, email, analytics, security, or other service provider, comply with legal obligations, protect the website, resolve disputes, or complete a customer-approved process.
Data Retention
Dulyfixed may retain submitted messages, service records, invoices, support history, technical logs, and related business records for as long as reasonably needed for business, security, accounting, legal, and customer-support purposes.
Access, Correction or Deletion Requests
You may contact Dulyfixed to ask about personal information you submitted through the website, request a correction, or request deletion when retention is no longer required for business, legal, security, or recordkeeping reasons.
Children’s Privacy
The website is not intended to collect personal information from children. If a parent or guardian believes a child submitted personal information through the website, they may contact Dulyfixed to request review or deletion.
Changes to This Policy
Dulyfixed may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date or last-updated date.
Contact
Privacy questions can be sent through the Dulyfixed contact page.